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“Technology has increased our efficiency as much as 200-fold. It certainly has meant everything in terms of how competitive we are. Put simply, we wouldn’t still be in business if it weren’t for our investment in technology.”
Nick Timreck, President, Kfoury Construction Group

Business Need

Construction is a complex, fast-paced business with tight profit margins. Those in the industry face unique challenges, such as facilitating communication among diverse organizations and dispatching information to job sites quickly.

As Kfoury Construction Group grew, the company found it difficult to manage relationships with multiple subcontractor organizations and facilitate concurrent projects. Manual and repetitive processes also limited employee efficiency.

Business and Technology Goals

“In order to go after more prestigious work, we had to demonstrate a higher level of proficiency and expertise. That moved us to embrace technology,” says Executive Vice President Jeff Martello.

In addition, Kfoury also wanted to:

• Increase employee productivity.
• Reduce the burden of administrative tasks.
• Integrate disparate systems.
• Increase customer satisfaction.

Solution

Kfoury has tapped into a variety of technologies—from a Web-based document retrieval system to word processing and estimating software—to increase efficiency and compete with much larger general contractors.

Technology Highlight

Kfoury collaborates with local document reprographers to make all of its physical drawings available electronically through a secure Web portal. This innovative use of technology allows the company to easily collaborate with trade-specific subcontractors and take aboard large-scale projects.

Benefits

• Increases overall efficiency more than 200-fold
• Reduces document-retrieval time by 60 percent
• Streamlines communication between architects, engineers, and clients
• Maximizes resources; increases workload capacity
• Results in more project bid awards and increased revenue

Recognized by Inc. Magazine as one of the fastest growing companies for five consecutive years, Kfoury Construction Group has provided general contracting services to the Washington, D.C., metropolitan area since 1982, when Jorge Kfoury founded the company.

Specializing in high-end commercial interior and base-building services, the company has established a reputation as a leader in the commercial contracting space. In addition, Hispanic Business Magazine ranks Kfoury among the top 100 Hispanic-owned corporations in the United States.

Technologies Used

• Desktop productivity tools and software
• E-mail and collaboration
• Presentation and graphics
• Project management
• Word processing
• Spreadsheet
• Server software
• Database server
• Server platform
• Industry-related applications
• Customer relationship management
• Construction subcontracting portal
• Construction document management
• Financial management tools
• Estimating
• Bidding

Hardware

• 32 Dell Pentium 4 desktop computers
• 20 Dell Pentium 3 desktop computers
• 1 Toshiba laptop computer
• 5 HP ProLiant ML370 servers